5 Benefits of Lightspeed’s New Retail Platform


Lightspeed Commerce Inc., a one-stop commerce platform that helps merchants simplify, scale and create exceptional customer experiences, launched a new omnichannel platform, Lightspeed Retail. New retail platform brings together advanced point-of-sale, payment and e-commerce solutions into one cohesive and powerful solution to help business owners elevate their strategy while managing the complex challenges of the changing retail landscape.

“Not only are we bringing the best in e-commerce, payments and point of sale to market so that busy merchants can do it all from one platform, this launch lays the foundation for everything to come. track, fully integrated vendor solutions to even more powerful consumers and buy data for our merchants – Lightspeed CEO, JP Chauvet

“Central to Lightspeed’s vision for retailers is a seamless commerce platform that tackles the key challenges modern merchants face not just today, but five years from now,” said the CEO of Lightspeed. Lightspeed, JP Chauvet. “The new Lightspeed Retail is the culmination of strategically combining Lightspeed’s cutting-edge technology and talented teams with those of our acquisitions, creating the ultimate product for the modern retailer. Not only are we bringing the best in e-commerce to market , payments, and POS so busy merchants can do it all from one platform, but this launch lays the foundation for everything that’s to come, from fully integrated vendor solutions to even more powerful consumers. purchase data for our merchants.

With Lightspeed Retail, merchants around the world can have modern self-service retail tools, with a customized solution that meets their unique business needs. The new Lightspeed Retail is available on all platforms, web, iOS and Android, meeting the needs of more customers with more flexibility for hardware configuration.

The new Lightspeed Retail is now available in North America, Australia, New Zealand, Singapore, Hong Kong, UK and South Africa, unleashing the power of headless commerce to meet consumers where they prefer to shop with integrated multi-channel selling and multi-store inventory management. This omnichannel solution is coming to market at the right time: new data from a Lightspeed and Checkmarket survey of more than 7,200 global merchants and consumers shows that omnichannel retailers are growing revenue faster than any other industry.

“We’ve truly designed a product for every retailer, whether they’re starting, scaling, or expanding globally, with technology tightly integrated into a single tool,” said Ana Wight, General Manager of Lightspeed Retail. “The value of this fully integrated solution will only grow as we continue to bring industry-leading innovations to our customers, suppliers and their consumers.”

Whether starting out or looking to scale, retailers can achieve ambitious goals with Lightspeed Retail’s easy-to-use suite of connected solutions, backed by best-in-class support from in-house industry experts.

5 key features of Lightspeed Retail

  1. Move online in hours. With the new omnichannel platform, retailers can turn any website (WordPress, Squarespace, Wix, etc.) into an e-commerce engine. According to the company, the new Lightspeed Retail is incredibly intuitive and easy to use. Physical stores can go online in just hours with seamless self-service tools.
  2. Reach customers where they are. Users can reach customers where they are, whether in-store or online. Sell ​​and advertise products where customers spend their time, directly on major social platforms such as Facebook, Instagram and TikTok where Lightspeed has grassroots partnerships, as well as other top marketplaces like Google, Amazon, and eBay. Flexibility to sell what you want, where you want with direct and fast integration from a single point of view for orders and inventory.
  3. Benefit from improved retail technology. The platform offers flexible and simple workflows that allow retailers to customize their point of sale and back office to suit their specific needs. Product serialization, as well as integrations with partners and external vendors, provide cutting-edge tools for merchants to scale their business. Retailers can track performance at their fingertips with the new Lightspeed Retail app and use any smart mobile device to manage inventory.
  4. Manage transparently. Merchants can manage their retail business and back office seamlessly with integrated payments, inventory, and advanced reporting. The platform enables one login and one provider for e-commerce, point of sale and payments. Easily customize reports to meet a retailer’s personal business needs. Seamlessly manage inventory across online and physical stores to ensure you have everything shoppers need.
  5. Scale with one solution. Turn an e-commerce store into an empire or start a brick-and-mortar business online. Lightspeed Retail has all the tools you need with a complete, flexible and modern platform for online and in-person operations.

For more helpful e-commerce tips, check out Carol Schroeder’s blog, “How to Make a Great First Impression With Your Website.”

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